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The suites are exactly how they look. We had 6 girls and got two connecting rooms. Each room was large enough, there was smaller clothes with not many hangers. Bathrooms were okay- showers could have been a little nicer. Everything that you needed for a short trip was in this room. The host, however, was MIA. I was able to have good communication with him while booking my stay-but right before my trip, I made three attempts to check in with him and got no response. The number listed from AirBnb was not correct- but someone did pick up the listed number and gave me incorrect information (said that check in was at 12pm but was really at 3pm. the hotel told me the number that I called wasn't even for the hotel). I suggest you bring your own towels for the beach and pool- they do provide you with some but they are thin. The beach was great since it was only a few steps from the hotel. Everything you would want to go to was only a small priced cab ride away. We were able to walk to Eden Roc and Fountainbleau Hotels (both are about 1.1 miles away). This hotel had a small gym with not a lot of updated equipment but was ok.
Front Desk con gente muy amable
Apartamentos de buen tamaño pero con muchos defectos y problemas de calidad
imposible ir con auto, demoras de casi una hora para recibir el auto (solo es con valet parking) y tambien para dejar el auto
faltan reposeras en la pileta
Everything was just perfect! Great please and everything was as promised. Very recommended!!
Tomas was very easy to work with, straight forward and quick to respond.
The space itself was underwhelming, the window was cracked, the bathtub peeling, and the floors not as ideally clean for non-carpeted flooring. The pictures are deceptive but it would have been ok if the check in process was more efficient. We understood it was a busy weekend but it was very chaotic out front with no help with baggage or even a ramp to wheel our things in. Also, one car is free but we were charged $75 to park the second car.
nice room, good service. Good value for the money
The room was clean and comfortable but it was not as described and did not match the images provided. We booked here because we needed 2 beds, but in reality there was 1 bed and a futon. Also, check-in took forever. However, the location was exactly what we wanted and we are overall satisfied with the place.
Un poco lejos de South beach, apartamentos limpios, camas cómodas, necesita una remodelacion urgente, no todos los apartamentos los gestiona la misma empresa, puedes tener vecinos ruidosos.
Piscina pequeña, buen bar de la piscina.
La cerradura de la habitación es muy mala.
Sin rampa para subir carrito o maletas.
El sistema de valet es un poco tedioso si se amontona mucha gente.
Por el precio no está mal.
Pictures looked great but the only thing that matched in reality was the view. The room smelt bad from the moment we walked in, people next door smoking. The room wasn't the room pictured and no response as to why. Sink and shower barely worked. Valet takes forever. The listing says checkout at 11 but once you book you're told its at 10. Pay $20-60 extra for late checkout. I definitely wouldn't stay again. Spend the extra money for a nicer place.
Our Room at Design Suites at Castle Beach was good. The beds were comfy and big. Every room has a fridge, which was very convenient for us. The lobby is pretty and looks nice. Pool is okay and you can almost step out of the pool and get into the ocean. The place is quiet and most of the guests are families. There are a lot of Hispanics there, which is quite normal for the Miami area. The internet (WiFi/WLAN) in our room was very bad. The connection interrupts frequently and it's also very slow.
One of the cleaning ladies must've mistaken my newly bought Miami Dolphins Fan-Cup for trash and threw it away.
One of the valets stole an USB charger from my car. So don't leave ANYTHING in your car.
The hallways, roomdoors and the elevators look really crappy and old from the inside, but the rooms are alright. Would recommend it. All in all it was okay.
The place was awesome.
This guys rocks!! They have a great company and the people who were refereed to us, came to be a beautiful family from Chile and Argentina.. Really nice people! Thanks for being such a great guest and have taken that much care to our property.
Come back any time!! Best wishes..
Professional and reliable.