I had no idea there were problems like this. You should have told me you needed more towels or anything else. This is an old house in the mountain, where the Titanic was shot because of it's charm. Many shows shoot in this house because of it's unique character. The number of bathrooms was listed and we always use high thread count sheets. We are always happy to give more towels or assist with any questions you might have. The wireless password is written on the modem. Perhaps you would have been happier in a hotel instead of this unique Artist House where the views are spectacular and there is plenty of room for 10 people. This is a house for cozy people that don't mind being aware of each other in the house. Thank you for staying with us anyway.