Risposta di Herbert:
hello mr see tho! i am sorry that i did not fulfill your Level of friendliness! it is strange since hundreds of other airbnb guests were really satiesfied.
it might have been because i did not pick you up at the Motel and bring you to the flat as you wanted..
i am a working Person and this is a private rental - this is not a Business and i might also not be reachable on the phone 24 hrs immediately. if you would have left a message on my aswering machine i would have called you back but since you did not i did not see the need...
i answered to your text message within 1 (!!) Minute - if there would have been an emergency there are 3 more telephone numbers if you dont reach me instantly!
the Elevator is small -yes- it is a private building - but you could have used it one (or two of you) after the other two - there is no Need of Walking! the Elevator is safe and i inspected regularly!
for Shopping: i dont know where you went but there are all kinds of Shops within one block from the bulding!
and to reach the Center there is no Need of going with the undergrond the tram Station is one block down the flat and after 3 stops you are in the Center of vienna! (state opera house/karlsplatz) -
my friend was waiting for you in the flat - you could have asked her any questions and besides that there is any Information in the flat - even guide books and City maps!
i am not living in the same building and i dont see a Need to Show up in the flat when guests are living there.
I RESPECT THE PRIVACY OF MY GUESTS! it was never a Problem with all my guests WITH NORMAL NEEDS -
it is always a Kind of your expections - i really try my best for everyone! even for your check in - and that was the reason i could not answer your email earlier- i have been waiting for a reply of my guests with their departure time on the day of your Arrival to arrange your earliest check in!
i think everything is said in many other Reviews - .
PLEASE READ ALL THE REVIEWS BEFORE! and TRUST THEM !