PUNTI FORTI DELLA CASA
José & María è un Superhost.I Superhost sono host esperti, con valutazioni alte, dediti a offrire ai propri ospiti un soggiorno straordinario.
¡NEW AIR CONDITIONING AND HEATING SYSTEM!
FREE PHONE FOR LOCAL AND NATIONAL PHONES
TV via cavo
Un luogo adatto all'utilizzo di un laptop
Ferro da stiro
Regole della casa
Non è consentito fumare
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 12:00
Check-out entro le 10:00
The place is advertised as bohemian. I guess it is all about the definition of "bohemian." The location is super and the communication with the hosts has been good. Yet though the hosts do not charge a lot, I did not think one gets what s/he paid for. The place was clean but need…
Risposta di José & María:
We have been Airbnb hosts for seven years too, Eugenia, and never had such a negative response from a guest. We are very sorry for your appreciation for we work hard and have been Super Hosts for over a year. We will bear in mind your suggestions, but cannot agree with the unappreciable paint peeling, broken washing machine, moldy smell or moldy shower...When guests change their mind due to personal reasons, we've been flexible enough to pay back, but we cannot agree with your extreme point of view of our apartment which we find far too personal and not fair to the reality of what we offer. We honestly wish you the best!!
Good and central location close to many shops, restaurants and metro. Communication with Maria was great from beginning to end. She responds to your messages quickly and is available to answer any questions. The apartment is small and very dark. There’s only one window that lets …
Risposta di José & María:
Dear Lourdes, Hopefully, Airbnb future guests can read more than 500 good reports about our great apartment in the city centre, including the feeling of a confortable bed and the effort we put into the cleaning of everything. It has been a disappointment to read your words and have no news of your feelings before. As for your comments: - We checked the shower and cannot find the leak, but we would have wished you told us because it's that closeness what helps us solve your problems on the spot, as we have always done in the past seven years. - As for the light, it is true that there's only one big window, but there's also smaller ones in the living area, that is the reason why the prize is so good regarding it's amazing location. Nevertheless, the apartment is not dark and you can always see that on the pictures as well as the squared meters on the description. - Nobody so far has felt uncomfortable in our bed and we couldn't find the stain on the pillow sheets either. I would highly recommend you to read carefully the whole description of the place you book before you actually do it and to bare in mind that as Super Hosts we do all our best to make you feel at home. We are really sorry you didn't enjoy our home and we will use your words as a positive incentive to keep working hard for this amazing net that makes different people from different places so happy!! :))
José & María è un SuperhostI Superhost sono host esperti e molto apprezzati, che fanno del loro meglio per offrire agli ospiti dei soggiorni indimenticabili.
Somos gente de teatro. Tenemos nuestra propia compañía y dos niñas pequeñas que son el motor de todo lo que hacemos. Nos encanta viajar y como allá donde vamos encontramos personas que nos abren su corazón, también nosotros queremos que quien venga disfrute y cuente con nosotros …
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Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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