Bart was really helpful, when we were in trouble to find a new Apartment, while our first option turned out to be a desaster, when we arrived in Dubai. He showed us 2 different Apartments, and was a great and fast host to answer our mails and find the perfect location for us. We changed on the same day we met, everything was fine.
After a few days, we had some issues with the guest toilet and the second key was not working, and here is the point where the professionality ended. He received the messages, but it took us minimum 3 times to ask again when someone will come and solve the problem. The key problem was not solved at all, and the toilet, 2 days before we depart. Little dissapointment. Also that there was no maidserve once a week, like he promised. Nobody came to clean the Apartment.
The construction noise is really not holiday like, and it's different locations everyday (within the building and outside) and the management is really strange at this shoreline apartments.
Very noisy work in the garden was made during noon, when everyone wanted to relax. Why not in the afternoon? When nobody is left on the beach? Or when the weather was bad?
You had to walk far to get to the beach access reception, even if the door from your house to beach is 5 m. It's closed and security won't let you go there.
in 8 Times, 6 there was nobody at the reception. Service is horrible. Not what we expected, not what we usually know from Dubai.
Waiting, searching is a little bit not holiday style. Very uncomfortable with stroller, everywhere stairs. When we arrived at the beach, sometimes there was nobody who gave us the sundbeds, i had to walk back to the security. Also about the prices, everyone said different things.
Some managers wanted 30 Dirham, some 80. depends on the Person. When You ask the difference, the don't know to explain.
The Apartment is very comfy, cosy and more beautiful than in the pictures.
Wifi is working good, but sometimes we had to Restart the system. It's well equiped, good Hotel blankes, towels, amazing view to burj khalifa, and burj al arab. Most of the time silent.
Please notice there is a big playground directly under the master bedroom.
Might be noisy at times.