I was extremely disappointed with my stay. To sum up my experience ,my friend and I checked in to our place after a red eye flight. To our surprise the apartment wasn't cleaned very well. Most of the glasses weren't washed properly, 2 of them having actually lipstick marks on them. The blankets had lots of fur maybe dog hairs and long curly hair. Also one of the sheets had white stains which came off after ,I myself had to put them in the laundry. So basically the first day of our girls trip was doing laundry and washing dishes in a strangers house that we'd paid to stay in. When we contacted Jane with pictures included, she apologized and offered to send a maid who came 3 hours after we were told she'd arrive. When she did she simply put the blankets in the wash and left. Leaving us to put them in the dryer and make up the bed ourselves. She looked at the dirty glasses we'd told her needed cleaning and apologized but never washed them. After I told Jane about this she assure me the "maid" had been working with them for years and always does a great job and just didn't want to be in our hairs. I wish I could put my disappointment in better words but honestly I just felt cheated. After losing our first day to cleaning Jane gave us the $60 cleaning fee which is nothing compared to the labour and lost time. Also for such an expensive stay I was so shocked and disappointment for the lack of actual sympathy. After the first day Jane never checked on us again. Overall I wouldn't stay here again .