PUNTI FORTI DELLA CASA
Ottima posizioneIl 100% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla posizione di questa casa.
Parcheggio Gratuito Incluso
TV via cavo
Regole della casa
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 16:00
Check-out entro le 10:00
Check in and check out times are outrageous for the money they charge for this place! There were bugs spiders everywhere. The beds feel like you're sleeping on the floor they are so hard. Would never recommend this place to anyone. They lock the closets and there are no washer an…
Risposta di Shane & Stacey:
The check-in and check-out times we provided are standard for the community of Mammoth, and for hotel stays in general, and you agreed to these times when you made your reservation. I do recall you requested an early check-in time because you considered ours “inconvenient”, however we were unable to provide that due to multiple factors, including you arriving during the extremely busy holiday period. This property is not advertised anywhere as having a washer/dryer. In addition, the owner of the unit is entitled to lock any closets where they keep personal items they don’t want to be used, but not all of the closets in the unit were locked during your stay. Also, the property was cleaned and inspected prior to your check-in. If you had an issue with the cleanliness, you could have contacted us and we would have rectified the situation.
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Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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