$18 Private room in center of Hanoi
2 ospiti
1 camera da letto
1 letto
1 bagno
2 ospiti
1 camera da letto
1 letto
1 bagno
Ti preghiamo di indicare il numero di adulti.
Adulti
1
Ti preghiamo di indicare il numero di bambini.
Bambini
Età 2 - 12
0
Ti preghiamo di indicare il numero di neonati.
Neonati
Meno di 2
0
Limite massimo di 2 ospiti. I neonati non vengono considerati nel conteggio degli ospiti.
Non riceverai alcun addebito in questa fase

Olive Hanoi Hotel is located in the center of Hanoi, middle of Old Quarter. Just 2 minutes walk from Hoan Kiem Lake. Free Wi-Fi, free breakfast. 24-hours-reception, providing laundry service, booking tour, airport taxi, flight/train/bus ticket.


Servizi

Prezzi
Ospiti extra nessun costo aggiuntivo
Comunica sempre attraverso Airbnb
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Per saperne di più

Regole della casa

Cancellazioni

Moderati

Cancella la prenotazione fino a 5 giorni prima del viaggio per ottenere un rimborso totale. Puoi cancellare la prenotazione anche entro 5 giorni dal tuo arrivo, ma la prima notte non verrà rimborsata e riceverai un rimborso del 50% del costo per le notti rimanenti.


Dispositivi di sicurezza
Estintore

Disponibilità
soggiorno minimo 1 notte

3 Recensioni

Precisione
Comunicazione
Pulizia
Posizione
Check-in
Valore
Profilo utente di Richard
Aprile 2016
Kelly was a great host. From the time I booked my room with her she was in communication with me to make my arrival as smooth as possible. She arranged for a ride from the airport to the hotel for me. I came in very late in the evening and this was a big help. The two front desk ladies who worked there were super helpful. They helped me book a tour to the Halong Bay and gave me lots of advice about Hanoi that was very helpful. The staff was terrific.
Profilo utente di Kelly
Risposta di Kelly:
Dear Richard Femmel, Thank you so much for your great review. I am glad that you had great time at Olive Hanoi Hotel and enjoy the Halong Bay tour. We look forward to seeing you on your next trip to Hanoi. Best regards, Kelly Nguyen Manager of Olive Hanoi Hotel
Aprile 2016

Profilo utente di Teddy
Marzo 2016
Highly misleading photos - maybe this is what the room looked like five years ago. The receptionist was not friendly, the room had black mold all over the walls, broken wooden floorboards, and a bathroom that smelled strongly of mildew and grime. Curtains were ragged and the bed quality was practically a sheet over springs. All these problems have been documented via photos and when Kelly was contacted, I did not receive any reply or attempt to compensate for the poor experience. Unfortunately I landed in Hanoi late at night. If I had arrived early and had a chance to change hotels, I absolutely would have.
Profilo utente di Kelly
Risposta di Kelly:
Dear Teddy Choi, To be honest, I'm very surprise when reading your review. Surprisingly, after checked out for a week, you asked for refund when you already used our service and checked out hotel. If your review is correct, why don't you contact us immediately during your stay at our hotel? Even on the day you check out, you did not say anything. Moreover, the photos that we post on Airbnb are correct and our staff is friendly and helpful. We have serviced hundred of customers and this is the first time I have met a customer said that the misleading photos and my staff is not friendly. We strongly understand that the happiness of our customer is our pleasure. Best regards, Kelly Nguyen
Marzo 2016

Profilo utente di Andrew
Febbraio 2016
The room was good. Beds were soft and comfortable. Breakfasts was instant noodles and tea but it was a good snack before going out. Location is great. Busy area with lots of night life. Kelly's staff let me stay in the lobby when I arrived super early, on the day of check-in, in the morning as there were no beds available yet. Kelly is a really happy and helpful host. The hotel arranges taxies, rents motorbikes and books trips within Vietnam. Her staff is really helpful as well.

Questo host ha 61 recensioni per altri annunci.

Vedi altre recensioni
Hanoi, VietnamMembro dal Maggio 2015
Profilo utente di Kelly
Lingue: English
Tasso di risposta: 100%
Tempo di risposta: entro un giorno
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