Family house in Temecula Wine Country. Perfect location near to all of the 35 Wineries, Old Town, & Pechanga Casino. 1 hr to San Diego, SeaWorld, Legoland or to the beach. 1,5 hr from Los Angeles and Disneyland. 1 hr to Palm Spring.
Parcheggio Gratuito Incluso
Ferro da stiro
Regole della casa
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 14:00
Check-out entro le 12:00
This place is so beautiful and comfortable. The host will go above and beyond to make the stay perfect. The beds very comfortable. The kitchen has everything you need. The back yard gorgeous. Location was perfect.
The place was very clean, she had space in the fridge to place items in, towels were in every room, the blankets were nice and fluffy. My boys had a blast in her play room. This was our first stay and it encourages us to continue to book again for our next trip. Communication was…
First we pulled up, house looked great. Hosts seemed nice enough. When we got into the house we noticed the Air Conditioning unit was turned off. This should of been our red flag. We turned it on per instructions and headed to the pool because the house was 87 degrees and too unc…
Risposta di Ilona:
Juli arrived in July 22nd, the outside temperature in Temecula was 99F. It is high but it was not 113 (easy to (Hidden by Airbnb) ) as Juli is saying. To start, we have always had 5 stars reviews from our guests, always communicated with them and were making sure they feel comfortable at our place. Juli texted us the next morning after her arrival that our place is too hot, that the AC doesn't work properly and that her and her guests are thinking about leaving and going to the hotel. We have kindly accepted and told her that we will understand and to do what is best for her and her guests. She has texted me in few hours that they got the temperature in the house down with the AC and some additional fans to 75 and that they have decided to stay. We said great (thinking they are happy). But still kept checking back. And apologize numerous times. We tried to got technician to come to check on the AC but we have no luck to find one over the weekend that would be willing to go :-( We want to say that we have had technician coming prior to their arrival. He "calmed" the AC unit outside and charged the freon. The AC seemed to be working fine for us. It was nice and cool inside and it felt very comfortable. Regarding the ants "invasion". We have had insect pest control done before the summer started even though we have never had ants problem before. We think more about spiders, because of our kids. And so we can not say why would the ants "invade" the house. What we know is that ants going after food, crumbs or something sweet that could have been spilled on the floor. Otherwise they wouldn't come just like that. Juli texted me close to midnight on Sunday (their last night) that they just got home and they found ants in the kitchen and that they are leaving. I didn't see her message until the next morning. She accused me that our place is not clean and more in this context. Insulting us like that is very hurtful because we keep our place clean (every guest always commented on it). She texted me on Monday asking me if I have received her text message last night (Sunday) and I said yes I did. And again I told her that we were really so sorry about the whole situation and that I have tried to get technician there for the AC and I could not be responsible for the ants. And I also said that it is a house not a hotel. Meaning that there is garden with insects, reptiles, bees, spiders, birds and I can not prevent things like that. We don't have another place to offer her to move into. In a hotel they have hundreds of rooms and maintenance stuff ready. We were very disappointing after this experience. But we still hope that we will have more guests that enjoy our place and not otherwise.
Great overall experience. The entire family loved that we had a place to gather and enjoy time together. Only suggestion would be to fix or leave instructions for the air conditioning. During the day, the house would get up to 85 degrees
Young open minded family
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