PUNTI FORTI DELLA CASA
Ottima esperienza di check-inIl 100% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla procedura di check-in di questa casa.
Confortevole appartamento nel sestiere di Castello, vicino alla chiesa di San Pietro e a pochi minuti dalle sedi espositive della Biennale e da via Garibaldi, il cuore pulsante della città!
Un luogo adatto all'utilizzo di un laptop
Sistemazione per la notte
Camera da letto 1
3 letti singoli
Camera da letto 2
2 letti singoli
Regole della casa
Non è consentito fumare
Vietato organizzare feste/eventi
Orario per il check-in: 15:00 - 19:00
Check-out entro le 10:00
This home is extremely far away from the center of Venice. You need a water bus to get to the area. The host asks you to go to their office and from there they take you to the Airbnb, but my group and I found it extremely hard to find the office (it’s in an alley). When we found …
Risposta di Piero & Silvia:
Hi Brenda, thank you for your feedback. The apartment is located in an authentic area of Venice, where guests can see the real Venice, where the residents still live and work, and our guests are happy to experience this side of the city. Those who choose to stay in Castello are travellers who seek an unique way to visit the city. It is a shame that your party arrived late in the afternoon and stayed one night only so you did not have the necessary time to see anything or feel the difference. Perhaps you should have chosen an accomodation near the station considering your late arrival and one night stay. On top of that we must highlight that you were extremely unlucky to have come to Venice during the public transport strike therefore you had to walk from Rialto all the way to our area with your heavy luggage in the cold. Usually our guests reach our area with the waterbus all the way to our nearest stop. Surely this affected your experience but we have no fault on that. We also must stress that you were not all the time reachable by whatsup/sms and because of the strike we specifically asked you to keep us informed on your movements. We still have our whatsup conversation saved where we told you to reach the COOP supermarket with red curtain and wait for me there, however, you have read our message, did not reply. Then we suddenly found you outside our office. Not sure why, as we wrote you to meet us at the supermarket which was on the way to the actual apartment. Regarding your comments to the bathroom being small, unfortunately the apartments in Venice are for the majority small in size, therefore the bathroom is in line with the regular size you would find in the typical venetian dwellings. In any case, we have many apartments which are all different one and other, so we hope to welcome you again in Venice and hope to make you change your mind. Thank you and regards, Silvia & Piero
Ciao, siamo Piero e Silvia, e siamo i proprietari del Bed and Breakfast, saremo lieti di ospitarvi e darvi consigli e suggerimenti per rendere indimenticabile la vostra vacanza nella splendida Venezia .
Tasso di risposta: 93%
Tempo di risposta: entro un'ora
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