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Beautiful Penthouse beach front / Great Location!
Beautiful Penthouse beach front / Great Location!
4 ospiti
2 camere da letto
3 letti
2 bagni
4 ospiti
2 camere da letto
3 letti
2 bagni

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Check-in

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Beautiful Penthouse beach front, views, panoramic infinity pool + private pool + family pool + private rooftop solarium, relax atmosphere, 24/7 reception, steps from the famous 5th Avenue, great location !!!

Complimentary discounts passes in neighboring beach clubs !

L'alloggio

The Penthouse is beautiful, the condo is front beach, (second line beach 30 meters from the sand), the Infinity pool is spectacular, and have the best location just steps from the sea and very close to the 5th Ave and centers of attraction .

The place allows an unforgettable experience of Playa del Carmen, has a private space in a very beautiful rooftop terrace, with a small private pool, hammock and living area, plus pools and solarium of the common areas . The sea infinity view is spectacular and the atmosphere is familiar and peaceful. The building has security and reception service 24 hours a day.

The Infinity pool in the rooftop is use by adults (18 years), childrens have the private pool and the family pool in the garden of the first level.

The Penthouse overlooks Calle 38, (Southern view) with views of palm trees and side view facing the sea. The secondary entrance overlooks Flamingos Street.

Rules of the House:
- Relax Atmosphere.
- Please leave the place in the same condition in which it is receive.
- Maximum occupancy 4 adults, can be extended to 5 if they are childrens
- No pets are allowed.
- Check In : 3.30 PM
- Check Out : 11:30 AM
In the case of not having guests arriving or leaving the same day, the check out time may be flexible.

Notes:
Note 1: In high season preference will be given to longer stays.
Note 2: We do not received guests with bad evaluations in Airbnb system.

Useful Info / Tips

*The kitchen is electric. You will find no gas appliances in the apartment.
*The hot water comes directly from the faucets when you turn it to the left.
*Cleaning service is optional, If you want housekeeping please let me know with time to coordinate the service.
Housekeeping options:
1- Standard: Towels change included, 700 MXN
2- Full: Includes change of sheets and towels, 1000 MXN
*In Mexico you can use your electrical appliances, (voltage between 110V and 127V) as well as in USA and Canada.
* We suggest you keep all entrances to the PH closed using your magnetic key. If you leave the PH please turn the A/C off. when you return, it will take just a little time to cool down the apartment and you will save energy and help the environment.
* You can have a sort of "Penthouse Service" provided by the Restaurants located few meters from the entrance of the condominium, they send waiters to the Penthouse at no extra charge, find the menu on the night table next to the phone.
* In the night table you will find a Delivery Service list and a selection of the best Tours to visit and enjoy the Mayan Riviera.
* There is a community laundry on the first level, has a cost of 150 Mx pesos an hour (10 USD), we provide you detergent and softener.

El Penthouse es precioso, el condominio esta frente a la playa, ( segunda linea), tiene una de las mejores vistas de Playa del Carmen, su Infinity pool es espectacular, y su ubicación mejor imposible, a pasos de la 5ta Ave y de centros de atracción.

La alberca infinity esta en la azotea y es para uso de adultos (18 años), los niños pueden usar la alberca privada o la alberca familiar en el jardín del primer piso.
* Hay una lavandería comunitaria en el primer nivel, tiene un costo de 150 Mx pesos la hora ( 10 USD ), nosotros le proveemos detergente y suavizante.

El Penthouse da a la calle 38, con vista de palmeras y con vista lateral hacia el mar. La entrada de emergencia del tercer piso tiene un pasillo que da a calle Flamingos.

Reglas:
- Atmósfera relax.
- Máxima ocupación 4 personas, puede ser extendido a 5 si son niños pequeños.
- No se permiten mascotas.
- Check In: 3:30 PM
- Check Out: 11:30 AM

Accesso ospiti

Services & Facilities

Two separate bedrooms, one with king bed sizes XXL and the other with 2 single beds; 2 bathrooms.

-Concierge Services
-24 Hour Reception
-During the stay the cleaning service is optional, If you want housekeeping please let me know with time to coordinate the service.
Housekeeping options:
1- Standard: Towels change included, 700 MXN
2- Full: Includes change of sheets and towels, 1000 MXN
-The penthouse has umbrellas and chaise lounge at the pools and solariums, if you need more structure on the beach there are three beach clubs, in a walking distance (100 and 200 meters).
-The condominium has a laundry on the ground level, has a value of 150 pesos Mx/hour, (10 USD), we provide detergent and fabric softener.
-Available Baby crib.
-Available inflatable mattress.

Facilities:

Family pool ( 1.2m deep) with a children 's pool , located on the first floor .
Infinity swimming pool located on the fourth level ( adults )
elevator
Handicapped ramp
Free private parking
2 Restaurants (On the outside, they are not part of the condominium)
Mini Market
Steps from the beach and one block from Fifth Avenue

Servicios & Instalaciones

Dos recamaras independientes, una con cama tamaño king sizes y la otra con 2 camas sencillas; 2 baños completos.

El lugar permite una experiencia inolvidable de Playa del Carmen, a pasos de la playa ( Shangri-La, justo en la calle 38 ) y a pasos de la 5 ta. avenida, el paseo peatonal paralelo al mar donde están todos los restaurantes y tiendas de artesanías.
El penthouse tiene un espacio privado en el techo muy hermoso, con una pequeña alberca privada, hamaca y living, además de las albercas y solárium de las áreas comunes., la vista al mar desde la infinity es espectacular y el ambiente es familiar y tranquilo. El Condominio tiene seguridad y servicio de recepción las 24 horas del día.
* Hay una lavandería comunitaria en el primer nivel, tiene un costo de 150 Mx pesos la hora ( 10 USD ), nosotros le proveemos detergente y suavizante.
No se permiten mascotas. Animamos a un uso consciente de la energía eléctrica y aconsejamos a todos nuestros huéspedes a minimizar el uso de acondicionadores de aire mediante el uso de ellos sin ventanas abiertas y nunca cuando no están en el condominio.
Servicio de Concierge
Servicio diario de limpieza es opcional, si desea limpieza por favor hágamelo saber con tiempo para coordinar el servicio.
Opciones de limpieza:
1- Estándar: Con cambio de toallas incluido, 700 MXN
2- Completo: Incluye cambio de sábanas y toallas, 1000 MXN
El condominio tiene una lavandería en el primer nivel, es comunitaria y tiene un valor de 150 pesos x hora, (10 USD ) no incluye detergente.
Recepción 24 horas

Facilidades

Piscina familiar (1.2m de profundidad) con chapoteadero para niños, ubicada en el primer piso.
Piscina infinita para adultos ubicada en el cuarto nivel
Elevador
Cuna para bebe
Rampa para minusválidos
Estacionamiento privado y gratuito
2 Restaurantes
Mini Market

AirPort Transfer INFO:

Cancun airport is 1 hour north of Playa del Carmen.
Transfers options:
Direct taxi service 75 USD
Shared shuttle service 25 USD pp
Executive Direct Bus 10 USD pp ( every 30 min and reaches the central bus station) .

Interazione con gli ospiti

Personalized attention, high levels of excellence, international level management.

Servizi
Cucina
Ascensore
Per famiglie e bambini
Internet wireless
Sistemazione per la notte
Camera da letto 1
1 letto king size
Camera da letto 2
2 letti singoli
Spazi comuni
1 materasso gonfiabile
Regole della casa
Animali non ammessi
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 15:00
Check-out entro le 11:00

If you do not meet the Penthouse's lodging rules I could cancel the reservation without penalty.

- Relax Atmosphere, not allowed annoying noises or loud music.
- Please leave the place in the same condition in which it is receive.
- Maximum occupancy 4 adults, (can be extended to 5 if they are childrens).
- No pets are allowed.
- Check In : 3:30 PM
- Check Out : 11:30 AM

Cancellazioni
Accessibilità
Ascensore

53 Recensioni

Precisione
Comunicazione
Pulizia
Posizione
Check-in
Valore
Profilo utente di Missy
Dicembre 2017
Sylvia was a wonderful host! The place is beautiful and close to everything in Playa. We loved the infinity pool and spent a whole day relaxing there because the view is amazing and overlooks the ocean, it was very calming. The house is setup with everything you need, Sylvia goes over and above expectations and is very helpful. She even got us free beach club passes and tips on local places that she likes. The concierges there are also very helpful and give you lots of tips on attractions and help you get the best deals. Overall, we were more than pleased with our weeks stay and would highly recommend staying here!

Profilo utente di Natalie
Dicembre 2017
Sylvia and Marco are amazing!! They helped with everything we needed, the location is great, the apartment more than perfect, big and clean, a lot of restaurants near by, the beach is really close and beautiful!!! I would stay there again for sure! We enjoyed a lot!!

Profilo utente di Steffi
Novembre 2017
I’ve stayed in several Airbnbs and this is the first time I’ve had less than a great experience. I guess I also had higher expectations since Sylvia was rated a super host so I’m sorry we didn’t have the same great experience as the previous families. Pros • The apartment was well decorated and clean. • They stocked our groceries for us when we arrived • Building staff was very friendly • Great location & upstairs pool Cons • Additional cleaning took them over 5 hours to complete. We had Sylvia’s husband and the maid running around while we were getting situated inside. • Wi-fi connection is spotty even for light email/web surfing usage • AC can become uncalibrated and we were unlucky in this during our stay as it happened 3 times. So we ended up not having AC work 3/5 nights. It was either freezing or it didn’t work. We did promptly report this each time to Sylvia but with all the day activities sometimes we wouldn’t notice it was broken again until nighttime when Sylvia said no one could come. We also wanted to avoid an unsupervised maintenance person coming into the apartment while we were gone all day. You really shouldn’t have to worry about basic AC not working period when you’re vacationing and paying for the place. • We had a last minute guest join on our trip making us go 1 over the maximum. Sylvia was initially accommodating because she was late to allow us to check-in due to her cleaning service taking too long and said It was no problem despite this never happening before. The guest was also arriving on the 3rd day of our stay so it wasn’t for the full stay either. She later sent me several whatapp messages expressing her annoyance of the additional person since no one had ever done this before and told me to consider returning the money from the promotion she had initially given me. We basically had a free night for staying 4 nights and she was going to return that to me when we completed the stay. However, she kept messaging me and reemphasizing no one had ever done this to her before. I’m highlighting this because she should not have agreed to allow the fifth and then change her mind. She made us feel unwelcome and I told her to just keep the money as long as she didn’t bring up the topic in front of guests to not make people even more uncomfortable. We would have gladly booked them another room as we did for another friend in town, but she said it was okay when we checked-in. I’m highlighting this in case you have any unexpected changes and you’re taking advantage of a promotion since it may not be worth your while to be pestered about your change and lose any value of the deal (if a deal was an important deciding factor choose this airbnb). • Laundry was $150...
Profilo utente di Sylvia
Risposta di Sylvia:
First of all I want to invite all visitors of this Penthouse to read the 50 five star reviews of this property, even in the same period, unfortunately Steffi was missing the truth in her comments and we are going to open a case in the Airbnb center of resolutions. She booked knowing that the maximum occupancy was 4 people only upon her arrival she informed us that 5 people would stay in two different shifts, so during her stay 5 people arrived, with a lot of confusion about it, we made an exception for her but her did not seem to value it. Regarding the check in time I invite her to reread the advertisement, it is clearly published that the entrance is from 3 PM, not at 3 PM, the entrance is coordinated and flexible if there are no departures the same day, in the case of checking out the same day the entrance time is coordinated from 3 pm, giving everyone the courtesy of store the luggage if necessary and to enjoy the beautiful roof and infinity pool. She also complains about an extra cleaning service that she herself requested since part of her group was leaving and another part arrived, our cleaning standards are high and the cleaning is deep, it takes at least 4-5 hours. For us there is nothing more important than the high quality experience of our guest, Steffi received all the courtesy that our guests deserves, but it happens that from time to time there are guests who do not value anything, and complicate the simple, we asked her to notify us immediately if she needed anything being always at her services but she notified twice at night the last two days without allowing us send a maintenance to reset the AC command because she did not want anyone to enter the Penthouse if she was not present and they naturally spent all day on tours from very early to late at night, so something as simple as that was pending because of her attitude. With all our heart we were always at her service, but even when we brought her laundry detergent after 10 pm when she ask for it she received it without thanking in any way, an attitude of lack of courtesy and little respect. Airbnb is already in antecedent and a case will be opened.
Novembre 2017

Profilo utente di Victoria
Novembre 2017
Sylvia had really thought of everything to make our stay great! She was very communicative and flexible even when our plans changed. The apartment is very spacious and is equipped with everything you need to cook and make the place feel like home. The rooftop area is a great place to hang out (there is some construction noise there right now which can't be helped, but the space itself is great!).

Profilo utente di Javier
Ottobre 2017
Excelente anfitrión! Cuida cada detalle para hacer placentera tu estancia; totalmente recomendable!

Profilo utente di Gidany
Ottobre 2017
Muy contentos de haber pasado unos días en Playa del Carmen, nos encantó el lugar y también el departamento de Silvia, muy bonito y muy bien ubicado. Seguro regresamos!!!

Profilo utente di François
Agosto 2017
Muy bonito lugar con una ubicación perfecta : calle muy tranquila y bonita al lado del mar y a un paso del centro con restaurantes

Playa del Carmen, MessicoMembro dal Dicembre 2014
Profilo utente di Sylvia
She travels by profession, essence and nature, loves human communication, which is reflected in the depth of her commitment and efficiency as an agent of vacation rentals. Photographer, poet, free lance cooperator of publishing houses, creator of conceptual photography projects u…
Lingue: English, Español, Italiano
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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