Casa Suerte is a fantastic vacation rental located in the beachfront complex known as Villa del Palmar (House of Palms), on the coveted North side of the river in the village of Sayulita. Beautifully designed with 4 bedrooms 3 baths.
Regole della casa
Check-in a qualsiasi ora dopo le 15:00
Check-out entro le 10:00
I was told that the "river" wouldn't smell at the condo. You have to understand that the "river" in this town appears and smells just like it is part of the sewer system. You'd be happier to stay well away from it! Go uphill! OK, so maybe we didn't smell the "river"AT the condo, …
Risposta di June And David:
Paul, we just reviewed you favorably even though we did not have the opportunity to meet you as all went rather smoothly after a few attempts to get your attention. We had no indication from you that there were any issues during your stay. Had you brought any issues - ANY ISSUES to our attention we could have and would have negotiated them on your behalf. If you were to read through our many many reviews you would quickly see that we attend to our guests. we have NEVER had any guest leave this sort of review- You are the first Paul and so all we can offer at this time is our sincere apology that you did not enjoy your stay and that we are also sorry that we did not have the chance to help you to have as wonderful a stay as out other guests have had. We've had the issues that you mention checked out and the only issue that we have been able to concur with is the construction in the unit next to Casa Suerte that has reasonable daytime limits to when the work can be accomplished. Paul, we wish that you had reached out to us even once to let us know that you had any problems. You must have been able to discern (given my history of quickly and efficiently attending to your many emails asking for all sorts of my help prior to your arrival) that you would have had my full attention had you reached out at any time during your stay.
We are both designers who love creating beautiful spaces and cooking- come join us and have a great place to stay in a super nice home on the beach!
Tasso di risposta: 100%
Tempo di risposta: entro poche ore
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