PUNTI FORTI DELLA CASA
Lizanne è un Superhost.I Superhost sono host esperti, con valutazioni alte, dediti a offrire ai propri ospiti un soggiorno straordinario.
The Manor at 'Shades' is a tranquil Karoo retreat with luxury twin or double en-suite bedrooms. Room has its own private lounge and covered patio with access to the private 18m lap pool and gym. The manor is located on a boutique olive estate.
TV via cavo
Regole della casa
Check-in a qualsiasi ora dopo le 14:00
Check-out entro le 10:00
Accesso senza gradini all'ingresso della casa
Ampia porta di ingresso alla casa
This was the first time I have used airbnb. 3 of us booked - 1 friend pulled out at last minute but didn't ask for a refund. We told Lizanne this a few days before. When we arrived at the guest house, she told us she was moving us to another guest house as she had a party of 5 pe…
Risposta di Lizanne:
Heidi Thank you for your feedback. I can see that you are new to airbnb. Kindly provide me with your bank details and I shall refund you immediately. You and your travel companion had full opportunity to waiver the accommodation I arranged for you as an alternative option. As your third travel companion pulled out at the last minute the accommodation you originally booked was no longer suitable and as I was overbooked for the Meiringspoort Marathon I was obliged to accommodate guests who required a larger room option and as a result of the cancellation I went the extra mile to accommodate you in a different location off site, this said the location I chose for you is in fact the original Shades of Africa Guesthouse Property . The geyser which was not switched on was absolutely my fault for which I apologised. You had full use of the accommodation I arranged for you as an alternative, you had private, secure parking in a locked electrified garage, secure access to your room which was serviced daily, you had a barfridge and a wine selection as well as a coffee and tea station in the room a full bathroom ensuite and access to a lounge diningroom kitchen and swimmingpool to use exclusively. I stayed in contact with you and you were always welcome to stay in touch with us - breakfast was served on both mornings of your stay of which both you waivered, first morning you ran the Meiringspoort and therefor could not attend breakfast and on your second morning you choose to not attend breakfast this after I personally invited you to attend as the breakfast was served at the main guesthouse and is open to all guests. When we serviced you room we found the room a mess there was a broken waterglass on the floor which you just left there to be cleaned up, the towels were full of marks.
My husband, daughter and I came to Oudtshoorn for the gymnastics competition (an annual trek). What a place. So very very beautifully designed & decorated. Spacious, spotless & superb. We were very sorry that we were only in town for one night - we could have happily stayed f…
The bed and breakfast is on a property which has magnificent old buildings and the property overall has a lovely tranquil and rustic yet elegant feel. Our room was spacious and well-appointed. Lizanne and her husband were very friendly and went out of their way to make us feel …
Lizanne è un SuperhostI Superhost sono host esperti e molto apprezzati, che fanno del loro meglio per offrire agli ospiti dei soggiorni indimenticabili.
I am creative; I love gardening, decorating, design, art and architecture. I enjoy traveling and meeting interesting people, but most of all I love sharing time and experiences with my husband and five beautiful and artistic daughters.
Lingue: English, Français, Nederlands
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
Comunica sempre attraverso AirbnbPer proteggere i tuoi pagamenti, non trasferire mai del denaro e non comunicare all'esterno del sito Web o dell'app di Airbnb.