PUNTI FORTI DELLA CASA
IdromassaggioQuesta è una delle poche case della zona che dispone di questa caratteristica.
Ottima posizioneIl 100% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla posizione di questa casa.
Ottima esperienza di check-inIl 100% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla procedura di check-in di questa casa.
splendido appartament in pieno centro con wifi,aria condizionata,vasca idromassaggio e doccia idromassaggio
Ferro da stiro
Un luogo adatto all'utilizzo di un laptop
Sistemazione per la notte
Camera da letto 1
1 letto king size, 1 letto singolo
Camera da letto 2
1 letto matrimoniale queen (152 x 203)
2 divani letto
Regole della casa
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Orario per il check-in: 14:00 - 23:00
Check-out entro le 10:00
Accesso senza gradini all'ingresso della casa
Sentiero d'ingresso illuminato
This apartment comfortably slept 4 people for 2 weeks and was in the best possible location. I'm not sure how comfortable 9 people would be there longer term. The bathrooms were clean upon arrival and were usable but falling apart a little, despite appearing new and we had issues…
Risposta di Ugo:
Dear Ashleigh, I respect all the comment of my guests but I have something to clarify for the next guests. Yes I’m agree with you when you wrote that is a great flat for 4 guests and in the best part of the city. I can’t understand why your vote was 2! We were very polite and professional with you. The fist day you asked to change the bed linen. We prepared 2 double beds with a 180x200 bed linen and you asked for 4 single bed linens. After few hours you got the 4 bed linens and additional towels. As per your request we sent also our maintainer for to repair the toilet seat. I can say that the toilet seat was not broken but just not well fixed. You wrote also about the air conditioning. There are 3 machines and 2 controllers and yes one was without battery but you said to us only during the check out and I also say that with one controller you can control all the machines... You also wrote about the jacuzzi. Is one bath and not one shower so if you use like a bath, sure the water will stay Inside the bath and not in the floor. My colleague Nicoló also explained you, during the check in, how to use it. The flat is also available for groups for up to 9 guests. Everything is for 9 persons: 2 double beds, 2 double sofa beds and one additional bed and 2 bathrooms for a total of 100sqm. In the kitchen everything is for 9ppl but I want to say for who is reading now that during the check out, you said that you needed 3 coffee/tea cups per person (3x4=12) yes my apologies that the cups were only 9. I read all the messages written during your 2 weeks. During the check in we offered for free one change of towels and linen and one cleaning and after the first week we have fixed with you the day. We also asked if you needed something and you asked: toilet paper, paper towel and dish washer tablets. Do you remember this? Did you get? The answer is yes. After you didn’t write us so we thought that everything was perfect! 2 days before the departure, you asked for 2 hours late check out! Our answer was yes we can do for free! I know the flat, and I’m reading your feedback with some compliments and some tips for to improve our service. I can’t understand your 2 stars. Sorry but I really can’t understand... we have 16 apartments, 306 reviews, 69% 5 stars, 21% 4stars, 8% 3stars and 1% 2stars. I think that your tips are welcome and we will sure use for to improve our services but your vote was inappropriate. Corrado
Modern apartment but Jacuzzi too dirty to be used.
Risposta di Ugo:
Unfortunately with Daniel was one of the worst experiences we had after 6 years of airbnb. after a few hours from the check in, we received a message saying that the jacuzzi was not working. my colleague suggested to raise the water level and in case of further problems he said to Daniel to contact us. For one day, the guest did not complain about any problems. The day before the departure he said he could not use the juacuzzi and for not write a bad review, he asked 50 €. we immediately alerted airbnb, because it was a real blackmail. we asked to verify the problem but he did not want us in the apartment. he continued to ask money in order to not write a bad review. the next day, during the check out, we verified in front of the guest, that everything was working correctly and we asked to prove the problem to airbnb, but obviously he had no proof. he changed the version, and he said that the water was dirty, but from the picture he sent the first day, the water was clean. we did every step by following the instructions of the airbnb staff but it certainly was a very bad experience. He also left the flat very dirty
Hi, I am Corrado. I am renting out this wonderful apartment in the heart of Budapest. Please feel free to contact me with any questions you may have. I look forward to hearing from you, Corrado
Lingue: English, Español, Français, Magyar
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
Comunica sempre attraverso AirbnbPer proteggere i tuoi pagamenti, non trasferire mai del denaro e non comunicare all'esterno del sito Web o dell'app di Airbnb.