Dear Christian, thank you for staying with us. We are a little surprise with your review as you mentioned all was good and were nice when you left. I would like to highlight the point you mentioned "According to airbnb: "We provide everything at the villa..." - thats not quite accurate." I understand the fact that there were no shampoo, toothbrush and soap has made you uncomfortable. I would like to welcome you and our future guests to look at our "guest interaction" section. We have mentioned from before, exactly what is included at the rate and what is at an extra charge. We have also mentioned regarding the caution fee. This is also mentioned when you inquire and also informed after you have booked. Hence, we do not know why you have not inform us this by Airbnb message etc even when we ask for feedback. As you mentioned, "maybe increase the price" , indeed we are a budget villa, which is why you mention that we should increase the price, at 89$/night for your stay in high season, you get a 4 clean bedroom villa en-suite bathroom with a pool and lounges, high speed internet, smart TV, fully equipped kitchen, ready staff and manager, amenities like towels, linens, sheets, daily housekeeping, organizing your activities and transfers for all 8 of you! I daresay that is an EXCELLENT DEAL, you would be paying much more for 4 rooms in a budget hotel if you want all that, not to mention that this is completely private :). We would like to invite you, in your future stays, to perhaps inform the host or staff in person or maybe drop a feedback as we have also acquired to you but had no reply and you can maybe highlight more on the good points. We as hosts and staff can learn and you as guests can also understand and appreciate.