Mrs Hay take back the word 'DIRTY' and if you have had a problem (if any) you should have told our agents and show him where the so called dirt was?!?!!?!??! regarding running water it is not true I have pictures to prove regarding the water pressure in both the kitchen and the sink in the bathroom, and regarding very basic we do not know what you expected, well as seen on the photos, surely you were not expecting a BurjalArab accomodation with butler and maid service every day. You are being spiteful. if you do not withdraw you comments that you lied about, we will be suing you.l When you declare something you should have complained on the spot.
You left our penthouse with damages, missing remote control, wet towels in the washing machine when we instructed you to leave the dirty linen for our maid. You left the water valve on and it leaked thus water was all over the bathroom floor. The toilet brush with toilet paper on it (this is dirty) and wasted electricity and water for washing the towels without detergent. Take all your comments back now otherwise you will be hearing from our solicitor to open a case regarding your bad review and your lies erroneous comments and we would then sue for compensation for loss of bookings.