Fino a 16 posti letto, 3 appartamenti, 7 camere da letto, 5 bagni. Possibilità di ospitare gruppi più piccoli, chiedete informazioni.
Ideale per gruppi e famiglie con bambini.
Parcheggio Gratuito Incluso
TV via cavo
Regole della casa
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 16:00
Check-out entro le 10:00
Siamo stati in 12 per un weekend.Location fantastica, tutto pratico e confortevole, praticamente perfetto! Cristina molto simpatica e sempre disponibile. Ci torneremo sicuramente
Das Haus, der Garten und der Pool sind sehr schön und gepflegt. Die Größe des Hauses und die Einrichtung sind ansprechend. Leider besitzt das Haus keine kontrollierbare, funktionierende Klimaanlage, mit der man die Temperatur der Räume herunterkühlen kann. Das existierende 'natur…
Risposta di Cristina:
So sorry that we could not manage to make your stay perfect as we normally wish to do and despite all our attempts during the stay. For the sake of any furture guests I write here my reply about the compaints: 1.Air conditioning (not "natural cooling): the air conditioning system is a state-of-the-art geothermal cooling provided also with de-humidifiers, environmentally-friendly/bacteria-free and extremely safe for the health and highly praised by all our guests for the natural feeling of fresh air inside the house, unlike the direct cold air ejected by traditional systems. Despite lowering the minimum adjustable temperatures below the standard required by law by the European requirements (see UNI EN ISO (Phone number hidden by Airbnb) ) the guest kept complaining about house being warm. We provided two visits for a check by the owner and one visit by the technician and our offer to make them speak over the phone with another technician. 2.Mosquitos : the guest complained that they were bitten by mosquitoes inside the house due to three of the mosquitoes nets being slightly ripped at the bottom. We tried to have them replaced but the supplier wasn’t able to provide them on time so we offered to pay for any of the extra mosquito repellent or dock stations they may have bought, this offer was declined by the guest. It is the first time we receive a claim on mosquitoes in our place. On the other side we are sure that if any mosquito bite would have happened this could have happened in the garden/pool instead of inside, this due to the fact that mosquitos for their nature prefer warmer environment rather than colder ones. Being the internal of the house refreshed it makes it quite obvious. 3.WLAN: we have a modem in the upper floor and a repeater by the gate to spread the signal to garden and pool. The signal is not as strong in all locations in the house but present everywhere. It is indeed a country house and we have the best wifi system you could get. I truly believe we can improve on some details but not on requirements which are set by the law (such as air cond temperature) or on issues which are caused by personal perception. We have definately learned a lot by this experience and we will be even more careful and explanatory with all our future guests.
I have always loved travelling and worked for Lufthansa Airlines for 5 years. As a host I like to treat my guests as I would like to be treated when I am on holidays, taking care of every detail, even the smallest and always keeping a smile on my face!
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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