In response to Cindy's review: This property went under new management on June 1, and Cindy was the first guest. I kept original policy in place, as the last guest had checked out a day before, and the home was cleaned by the previous Management's cleaners. There was plenty of TP in the house, and we are not asking for this at all. The stripping of the beds is common practice, and it helps the cleaners who have other jobs. Changing, and stripping, 4 beds is cumbersome work, especially if you have a check -in 4 hours later.Cindy and I spoke on the phone, and it made me acutely aware of how to revisit this situation. The house was more than ready for the next arrival, who found the home in great shape. We go out of our way to make our guests happy, and I certainly hope this is an isolated incident. As a new host for this particular house, I was able to put the constructive criticism to good practice, but the bed thing.... I manage other vacation rentals and all owners request this. Guests get goodies and flowers on check-in, so they can pull a bed apart on he other end!