Hi Joey thankyou for your review.
The maximum party/group for the house is 8 people. This is because we only have 2 bathrooms, and out of respect for the neighbours. Glad you felt we were well equipped.
The house is priced for 4 people Because you were a solo visitor with your dog, I am sure we could have come to an arrangement with linen. I hope the early check in I gave you helped to make up for that a little. My care taker cleans after each booking, but we like to keep linen hire and full cleans as an option keeping it affordable for everyone, this gives our visitors a control over the level of service they choose depending on budget. The tidy is so people return furniture they have moved so my cleaner is not moving furniture alone.
The windows are very difficult with winter storms they were cleaned 3 days before your visit.
My sincere apologies if I did not make you aware the yard is not fenced. We usually recommend a slip rope not wanting to fence out the view. Very sorry I did not explain that.
I will be sure to clarify these points in my visitor handbook and the site.
We were unaware of the problem with the TV and if you had let us know we would have replaced it during your stay. Hopefully this may have improved the stay for you. We try to do our best for our visitors, so very sorry we did not meet your expectations.