Mr. Clifford is the worst guest I had ever had in my hosting experience in Airbnb.
He actually forgot his checkout date and has the nerve to be angry to the host.
On his checkout date, I sent him the checkout instructions around 6am but he never replied to my messages until we arrived there at around 12pm.
We were very suprised, as we open the unit, all of his belongings were scattered around the apartment (including dirty clothes).
I reported him to Airbnb support center for help and advice and after that,
I finally received a call from him and told me he forgot his checkout date and will only be able to return to the apartment at that night.
As a result, we had to clean up all his mess and took care all his important things such as (passport, money, laptop and atms),we cleared the fridge, packed his clothes, etc.
all of this we secured in a safe place at the lobby with the security in charge.
All of this hassle, just because of his negligence in checking his itinerary resulting for our next guest to wait and check-in late.
He is the first person that I requested in Airbnb for penalty due to the stress that he brought upon us which is by the way until now, is not paid.
Mr. Clifford, we have access to the room because IT IS our HOME, after our contract ended at check out time, you are already technically tresspassing in our Property.
You can only stay or leave your belongings in our home to our discretion as your host.
If you do not know how to operate our appliances you can simply contact me, but you didn't and now you are complaining.
As host it is not my fault if you cannot communicate properly to the taxi driver, the address of our apartment.
Don't twist your review to discredit me due to your frustration for forgetting your check out time.
I always look for the best interest of my guests, and the 4-5 star reviews will prove it.
Until to the last minute we are always looking after your interest, even you are being arrogant and disrespectful in our correspondence.
You are not recommended as a guest because of your attitude. You have a disconnect of what a stay in airbnb stay is.
May God bless you!