Hello Gerard! I reed your claim.
I rent an apartment, it does not have hotel services. That's why I provide the white clothes but I do not leave the bed made. The same with the food, I do not throw the food, nobody ever complained about that. It is food in good condition that guests can eat.
I contract a cleaning service and I never had any problem. There may have been some oversight that I tried to remedy, but I checked it beforehand and I did not observe all that.
As you arrived at a different time from the one I established in the profile, and did not answer any of my messages since you arrived at the department, we could not meet, evaluate and solve the problems that you had, as long as those problems had really existed.
Finally, I honestly do not understand what you saw differently in the published photos, I will upload a video of the department so that anyone can check it.
Excuse me if it was not what you expected.