The apartment is brand new and has a fantastic location in Kamala. All is at walking distance, car is not needed. The complex is very modern and has a very nice pool, a sauna, and a jacuzzi. You can also find in the complex a bar and a restaurant.
Parcheggio Gratuito Incluso
TV via cavo
Regole della casa
Check-in a qualsiasi ora dopo le 15:00
Check-out entro le 11:00
Представитель хозяина был точен, видели его два раза - встретил в аэропорту (это отдельная услуга за дополнительную плату, такси будет чуть дешевле), хоть и опоздал. Второй раз уже виделись при выписке, на этот раз не опоздал, предъявил счет за электричество (это отдельная истори…
Risposta di Yves:
We are glad that the Guests found that the apartment is as shown on the pictures. We always recommend our airport transfer, which is certainly not more expensive than a normal taxi service taking in account the type of vehicle used (ours are new SUV with backseat A/C system) and the fact that taxi drivers do not know the addresses of most of the residences. Therefore, Guests are facing issues such as time waste (trying to find the residence) and cost over charge (cause of the time spent finding the residence). Regarding the city of Kamala itself, it has all needed: a long white sandy beach with many shops and restaurants (locals & internationals), several locals markets in different locations, SPAs and massage shops, the national famous show Phuket Fantasea, elephant trekking activity, Patong at 10 min drive and Surin beach at 5 min drive. All those informations are always provided at check in in order to inform the Guests about the area. During the check in, we always provide a specific number and email to text / call in case of any issue happening in the property in order to act and solve it as quick as possible. Unfortunately, we did not receive any notification (call, ams or email) during their stay about any of the issues mentioned by the Guests, nor by the previous ones. As a matter of fact, no A/C issue nor Fridge issue have been detected after Guest’s check out. Regarding the shuttle, all Guests are informed that, in case they experienced any issue with it, they can directly inform the residence so it can be solved at that same moment. As all Guests are aware, the property is under self catering system. Therefore; toiletries are not provided with the rentals. However, 1 toilet paper roll is set on arrival but those items can be purchased at the closest supermarket 24h open, within only 10 min walk. As we inform the Guests at check in, the electricity consumption mostly depends of the use of the air conditioning systems and taking in account the consumption recorded, the A/C must have been left on most of the time as it is twice the average consumption made by previous others. Please note that we have never experienced a negative comment about the reception staff, the interaction and service to the Guests have always been excellent. In some cases, it can be very challenging for the staff to understand the purpose of their queries when Guests do not speak english or only a few words. We will be happy to see Kateryna back to Phuket soon.
We have more than 17 years experience in tourism & hotel management in Europe and Thailand. Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
Lingue: English, Español, Français, Italiano
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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