Thank you for your great review Liviu! We are so glad you enjoyed your stay with us. We apologize if there was a misunderstanding, we offer fully furnished apartments, with fully equipped kitchen, own washer and dryers in each suite, professional cleaning of your suite before check-in and after check-out, luggage storage which can be used before check-in and after check-out, toiletries and bed linens, which can be provided upon request, in addition to the ones already provided, premium TV, Wireless Internet, and Phone Package available in all of our suites and 24 hour customer support.
About towels, I apologize about the misunderstanding as well, we provided you one set per person not just one towel per person, every set has: 2 Bath Towels, 2 Hand Towels and 2 Washcloths (we provided you one set per person). We may provide extra towels but is subject to availability. (For reservations of 8 nights or more we do complimentary cleaning with a new set per person included). We will make sure your next stay will be better and we will try our best to have you extra set of towels as possible. We look forward to hearing from you soon! Thank you, Ally