PUNTI FORTI DELLA CASA
Pulizia perfetta3 ospiti recenti hanno trovato questa casa pulitissima.
This newly painted Paddington home is perfect for a family, friends or two couples looking for a great base to really make the most of London. Ideally located in Zone 1 and with fantastic transport links you really couldn't ask for more!
Un luogo adatto all'utilizzo di un laptop
Sistemazione per la notte
Camera da letto 1
1 letto matrimoniale
Camera da letto 2
1 letto matrimoniale
Regole della casa
Non sicuro o inadatto per i neonati (meno di 2 anni)
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 15:00
Check-out entro le 11:00
We had no hot water for a week. The boiler was broken and it took days for them to send a plumber. It was so difficult to be worried about that during our whole vacation. There was communication back and forward every day during our trip which impacted on us. Apart from no hot wa…
Risposta di Rebekah:
Thanks for your stay Trish. There were unfortunately issues with the boiler during your stay. There was a problem with hot water not consistently running in the shower, which I'm sorry about. Your review is an unfair and untrue reflection on what happened. You reported issues with the shower being luke warm only a day prior to the plumber attending. We made the decision to send round an emergency plumber in a timely manner, after assessing the full situation once we had received more information from you. I appreciate the back and forth of communication is not ideal, however we were trying to organise access for the plumbers to re-attend the property to replace parts in order for the shower temperature to increase. Once this had happened I also very fairly compensated you for the inconvenience this caused you on your trip. I assured there was running hot water throughout the property for you, as confirmed by the contracted plumber once the work was completed. Thanks
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