Anne in the listing it says in different places that I have 2 cats, it says you don’t have access to the kitchen to cook. You do have access to the water kettle, microwave oven and refrigerator.
You had access as I emailed you to the different teas and coffee at the house.
Break fast was served to you daily.
I have A/C all over the house. If you felt the temperature was not ideal you could have simply asked to turn it on.
You chose a house that it’s in the most central
Area of Rome and of course it can be noisy.
Any questions or concern you addressed i immediately took care of them.
I give to each guest before they arrive very detailed information of all the options they have if any issues arise.
I am very concerned and astonished of guests that don’t take the time to read the
details of the listing before booking a place.
I work really hard at what I do.
I wish you the best for your next Airbnb booking.