Thank you for the points you've raised. You are the first people to mention the shower, it was only installed in January but I will have it checked out. The Dorset Fire Service have been round, as I understand you contacted them, and, although the door onto the stairs is a fire door, the landlords are going to put another between the stock room and flat. If I continue to let the flat out, and after this I'm not sure I will after current bookings, then I will extend the smoke alarms into the bedrooms. There are battery operated ones in both bedrooms for the time being. I don't understand why you couldn't open the bedroom window, IT IS NOT PAINTED SHUT, I could and all my other guests have been able to (which was fortunate during the summer heatwave we've had) - very strange. I particularly mention how steep the staircase is to the twin room in my listing, together with a photograph, I'm not sure what more I could do to highlight it. I've had the rat noise checked out and have been told it's birds. I'm sorry you obviously did not have such a great visit and, if you come to Sherborne again, find somewhere more suitable to stay.