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Deposito cauzionale: se rompi qualcosa, ti può essere addebitato fino a 117€
On the up side: We loved the apartment's location which was 2 minutes from the beach (Posto 9). Chad was also very attentive and a issue we had was resolved within an hour. We also liked the fact that we can leave the keys at the door man and not try to synchronize 5 people wi…
Risposta di Chad:
In response to the comments above: 1. We have hosted hundreds of guests at this apartment and this is the FIRST time I have ever heard a complaint about the beds, as you can read from the 100% positive reviews for this apartment here on AirBnB. I do not think it's fair for this guest to blame his sleeping problem on our beds. 2. Concerning the Airport pick-up, we are not a yellow cab company. My agency provides private transportation and personal security services here in Rio and we understand the importance of safety and making sure our guests arrive at the property with no problems. We have many luxury sedans, vans and even if you would like a helicopter transfer, we can set this up for you. We meet you at your arrival gate, help you with your luggages and bring you directly to the apartment to insure your safety and prompt arrival. We have had guests before get taken advantage of from the different cab services here in Rio and arrive very late as the majority cab drivers look to make money and will find the traffic jam or make a wrong turn to keep the meter running. Living here in Rio for over 6 years, I have also encountered this numerous times. The complaining guest had 6 people in their travel group which would not fit in one yellow cab and we provided a very nice, comfortable air conditioned luxury van for them at US$20 per person, which is a very fair price for a safe transportation service directly to the apartment.
I am from Los Angeles (Manhattan Beach), CA and also live in Brazil. I have been living in both the USA and Brazil for the past 11 years. My agency here in Rio De Janeiro, Rio Upscale, is also a full service VIP concierge, transportation, private security and real estate agency. …
Lingue: English, Español, Português
Tasso di risposta: 82%
Tempo di risposta: entro un giorno
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Rio de Janeiro, Rio de Janeiro, Brasile
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