PUNTI FORTI DELLA CASA
Pulizia perfetta5 ospiti recenti hanno trovato questa casa pulitissima.
This apartment is clean and gives the guest a feel of being at home instead of living out of a suitcase at a hotel room.
Parcheggio Gratuito Incluso
Ferro da stiro
Sistemazione per la notte
Camera da letto 1
1 letto singolo
Camera da letto 2
1 letto matrimoniale queen (152 x 203)
Regole della casa
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 15:00
Check-out entro le 11:00
Carlo's place looked cute and was relatively clean. He was responsive when I asked him questions about house access. I did have a few issues during my stay though. The towels that were hanging up when we got there were dirty (toothpaste on a towel and a crusty hand towel from bei…
Risposta di Carlo:
Zero Excuses Here! Bottom line is that I dropped the ball on this reservation with Joanna! The towel issue never happens and was an oversight of my cleaning staff and myself! We will be more diligent for sure! As for the refrigerator and stove.....both worked however this was a breaker issue that has been rectified. It was a very easy fix but I can only address issues like this if a guest brings them to my attention. I encourage guests to immediately bring these types of things to my attention as soon as possible so that they can be fixed. Aside from all of that, this was a very difficult time for myself and my family! Just prior to Joanna’s reservation we were planning a memorial service for my father. This is not an excuse by any stretch but could certainly explain why I was slipping a bit! I reached out to Joanna and thanked her for bringing these issues to my attention and my hope is that she gives us another opportunity in the future to make it all right!
I'm a family oriented kind of guy who loves to play with my kids and enjoy the time spent with my family! I enjoy traveling and getting to see the pure joy on my kids face when they see something new that they think is cool! As a host, I'm very easy going and available to have …
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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