Based on the feedback, we have updated our listing to further clarify that our home is designed for open-air living. Like every other home of this type in our private community, it has a spacious open-air atrium in the center, which is considered an attractive feature. Unlike other homes, however, ours includes air conditioning in the master bedroom. We regret that the dishwasher broke down on the day after arrival. Such things are a reality of home ownership and rentals, and this was unfortunate timing, but it was soon replaced. It did not pose a risk to anyone’s life. Despite offers of a full refund, the guests stayed for the entire 4 week rental term and, with our housekeeper’s assistance, found two more homes in our community to rent for 2 weeks and 1 week respectively (a total of 7 weeks.) We hope prospective guests consider other, more balanced reviews of our listing.