Hi Angela, we appreciate the feedback, although regret to hear it was not up to our usual high standards. This is the first case where we were away over the Christmas period and had to hire A Cleaner, as our excellent housekeeper was also on leave. We will ensure this is corrected should we not be around in the future. We are very sorry about our new golden retriever puppy poop. We take full responsibility as our pet sitter may have missed this while we were away. Not nice, and easily corrected!
We did our best to stay in contact while we were away and I feel these issues could have easily been resolved as we hired a full time pet sitter for the main house.
Enjoy the rest of your holiday and safe trip back to Brazil!